Terms of service

DELIVERY

Free express delivery on all orders at lalerobe.com.

Please allow 3-6 business days for order processing before dispatching.
Any delays will be communicated to the customer.


All orders ship from Japan.


Please note, LĀLEROBE are not responsible for any unanticipated delays caused by destination customs clearance processes.

SHIPPING

• INTERNATIONAL SHIPPING
  Fedex： Free
  
  
• DOMESTIC SHIPPING ( JAPAN )
  Yamato Transport： Free
  

DUTIES / TAXES

If your parcel is being delivered to an international address, it may be liable for Custom Duty and Local Taxes.
Any local Duties and Taxes to be paid by the customer.

Please note, duties and taxes are not refundable.

RETURNS

Items purchased on lalerobe.com are eligible for return provided that they are returned within 14 days of the item's original ship date in new, unused, unworn, unwashed, unaltered, and undamaged condition, with all original tags attached.
Please contact us within 7 days of receiving your order by email at shop@email.lalerobe.com or via our website.